Privacy Policy

1. Information We Collect

We collect personal information necessary for providing our services and improving your experience. This may include:

• Contact Information: Name, email address, phone number, mailing address
• Business Information: Company name, position, industry, business needs
• Website Usage: IP address, browser type, operating system, referring/exit pages, timestamps, and clickstream data
• Transactional Information: Payment details, purchase history, services purchased
• Marketing Preferences: Communication preferences, interests in specific services

We collect personal information when you:

• Make any purchase or any service is requested
• Fill out forms on our website
• Sign up for our newsletter or marketing materials
• Contact us for support or inquiries
• Engage with us on social media
• Participate in promotions, surveys, or feedback

2. How We Use Your Information

The information we collect is used to:

• Provide, maintain, and improve our services
• Process payments and deliver purchased services
• Communicate with you about your account or requested services
• Send marketing, promotional, or other relevant communications (if opted-in)
• Conduct surveys, promotions, or contests
• To enhance user experience we analyze the traffic on the website and behavior of the user
• Comply with legal obligations or respond to lawful requests

We process your personal data based on:

• Your consent (for marketing communications)
• Contractual necessity (to provide you with requested services)
• Compliance with legal requirements (to adhere to applicable laws and regulations)
• Pursuing legitimate interests (to enhance our services and safeguard our business)

We do not sell your personal information. We may share it with:

• Service Providers: For payment processing, hosting, analytics, marketing, or to fulfill your service requests.
• Legal Authorities: To comply with applicable laws or protect TechEmpaths’s rights.
• Mergers or Acquisitions: If TechEmpaths is involved in a merger or acquisition, personal information may be transferred.

We operate globally, and your data may be transferred to and processed in countries outside of your own, including Canada, India, and the United States. When we transfer personal information across borders, we ensure appropriate safeguards are in place in compliance with the relevant laws.

We may use third-party service providers to assist us in offering our services, including:

• Payment Processors: To securely process payments.
• Marketing Platforms: To send promotional or transactional emails.
• Hosting Providers: For data storage and website maintenance.
• Analytics Tools: To analyze user behavior and improve our services.

Third-party service providers may have access to your personal information solely for performing their functions under strict confidentiality obligations.

We use cookies and tracking technologies to:

• Personalize your experience
• Analyze site performance
• Track usage patterns
• Serve relevant ads

You can control cookie settings through your browser, but disabling cookies may limit certain website features.

8. Your Consent

By using our website or engaging with our services, you consent to the collection, use, and sharing of your personal information as outlined in this Privacy Policy.

Canada (PIPEDA), US (CCPA), and India (Digital Personal Data Protection Act) provide the following rights:

• Access: A copy of your personal information can be requested.
• Correction: Request correction of any inaccuracies.
• Opt-Out: Opt-out of data sales (for US users under CCPA) and marketing communications.
• Erasure: Request deletion of your personal data (subject to legal or contractual limitations).
• Data Portability: The personal information you request will be given in a machine-readable format.
• Non-Discrimination: Anyone to whom these rights apply can exercise them without any discrimination.

To exercise any of these rights, contact us at:

Phone: +1 (438) 229-3700  

Email: info@techempaths.com  

Address: 3601 45 Ave, Beaumont, Alberta, Canada T4X2X1

Your personal information will be retained for as long as it fulfills the purposes this policy dictates or as required by the law. Once no longer needed, data will be securely destroyed.

We implement security measures such as encryption, firewalls, and secure access protocols to protect your personal information. However, no method of transmission over the internet is 100% secure. We do our best to protect your data.

If you are a California resident, you have additional rights under CCPA, including the right to:

• Be informed about the personal data we gather, how we use it, and the circumstances under which we share it.
• Opt-out of the sale of your personal information (TechEmpaths does not sell personal information).
• Request the deletion of your personal information.

You can exercise these rights by contacting us as provided above.

14. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal obligations. We will notify you of any significant updates by posting the revised policy on our website and updating the “Effective Date” at the top.

By using TechEmpaths’s website and services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.